Cookie and Online Tracking Technology Policy

Last updated May 14, 2025

This Cookie and Online Tracking Technology Policy (this “Policy”) describes the technologies that Singlepoint Healthcare Inc. (“Singlepoint” or “Singlepoint Healthcare”) uses on its website, www.SinglepointHC.com (the “Website”), to achieve the purposes described below. Such technologies allow Singlepoint to access and store information (for example, by using a Cookie) or use resources (for example, by running a script) on a User’s device as they interact with the Website. For additional information regarding our handling of personal data, please see our Privacy Notice.

For simplicity, all such technologies are defined as “Trackers” within this Policy, unless there is a reason to differentiate between Cookies, pixels, embedded scripts, e-tags, and similar technologies as described in the definition of “Trackers” below. The term “Cookies” is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may require the User’s consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this Policy.

Singlepoint Healthcare uses Trackers managed directly by Singlepoint (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this Policy, third-party providers may access the Trackers managed by them.

The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by Singlepoint or the relevant provider, as described below. Some expire upon termination of the User’s browsing session.

In addition to what is described within each of the categories below, Users may find more precise and updated information in the linked privacy policies of the respective third-party providers or by contacting Singlepoint via the details provided in the “Contact Information” section below. We have provided links to the privacy policies of certain third-parties below; however, because third-parties may update their practices, this list may not be complete.

Types of Trackers

Trackers have different functions, including:

  • Strictly Necessary Trackers are needed for the Website to function. They enable core functions like carrying out network transmissions.
  • Functional Trackers allow us to provide personalization and convenience features, such as enabling interactions with external content, networks, and platforms.
  • Performance Trackers allow us to measure traffic and analyze User behavior to improve the performance of the Website. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Targeted Advertising Trackers collect information about how Users use the Website, as well as how Users interact with advertisements and content on other websites. This information is used to provide Users with advertisements tailored to their interests. If Users do not allow these trackers on the Website, they may still receive advertisements, but may receive less relevant advertising or content.

How Singlepoint Healthcare Uses Trackers

Trackers managed by third parties:

Functional

Google reCAPTCHA

Google reCAPTCHA is a SPAM protection service provided by Google LLC (“Google”). The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

To learn more about Google’s use of data, consult their partner policy and their Business Data page.

Information processed:

  • answers to questions
  • clicks
  • keypress events
  • motion sensor events
  • mouse movements
  • scroll position
  • touch events
  • Trackers
  • Usage Data


Service provided by:


Trackers duration:

  • _GRECAPTCHA: duration of the session
  • rc::a: indefinite
  • rc::b: duration of the session
  • rc::c: duration of the session
  • rc::f: indefinite

Google Maps widget

Google Maps is a maps visualization service provided by Google that allows Singlepoint to incorporate content of this kind on the Website.

Information processed:

  • Trackers
  • Usage Data


Service provided by:

Targeted Advertising

Google Analytics 4

Google Analytics 4 is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of the Website, to prepare reports on its activities, and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

To learn more about Google’s use of data, consult their partner policy and their Business Data page.

Information processed:

  • number of Users
  • session statistics
  • Trackers
  • Usage Data

Service provided by:

Trackers duration:

  • _ga: 2 years
  • _ga_*: 2 years

How to Manage Your Preferences and Provide or Withdraw Consent

Whenever the use of Trackers is based on consent, Users can provide or withdraw such consent at any time by setting or updating their preferences via the privacy choices panel available on the Website.

With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party’s privacy policy, or by contacting the third party.

How to control or delete Cookies and similar technologies via your device settings

Users may use their own browser settings to:

  • See what Cookies or other similar technologies have been set on the device;
  • Block Cookies or similar technologies;
  • Clear Cookies or similar technologies from the browser.

Browser settings, however, do not allow granular control of consent by category, and preferences must be set on each device used to visit the Website.

Users are free to disable or reject Cookies or similar technologies, but if they do so, some features of the Website may not function properly or be available.

Users can find information about how to manage Cookies in the most commonly used browsers at the following addresses:

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general. Please visit https://thenai.org/opt-out/mobile-opt-out/ for more information.

Users may be able to prevent third parties from using their information for interest-based advertisements across the internet by visiting http://www.networkadvertising.org or http://www.aboutads.info. Please note this does not opt you out of being served ads, nor will it prevent the receipt of interest-based advertising from other companies that do not participate in these programs.

Contact Information

If you have any questions regarding our use of Trackers, please contact us at [email protected] or 833-928-8812.

Definitions

Usage Data

Information collected automatically through the Website (or third-party services employed on the Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use the Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using the Website.

Cookie

Trackers consisting of small sets of data stored in the User’s browser.

Tracker

Any technology – e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.